News & Insights | KellyConnect Contact Center Workforce Solutions

Talent

6 min read | January 28, 2023

Cut the Spoke: The case for going full Work-At-Home-Agent (WAHA)

From updating a contact center to an at-home model to tips for providing an outstanding culture. for an existing remote team, KellyConnect has you covered. Read More

Talent

2 min read | April 22, 2022

Case Study: KellyConnect delivers staff and peace of mind amid acquisition

Learn how KellyConnect quickly delivered talent to help a fintech company deliver seamless customer care during an acquisition. Read the case study. Read Now

Talent

3 min read | March 2, 2021

Six industry trends for contact center talent

KellyConnect shares 6 contact center trends leaders need to know. Learn how you can deliver customer care excellence for talent and customers, now! Read More

Talent

2 min read | November 23, 2020

The Future of Sourcing: 6 best practices for recruiting contact center talent remotely

Discover the future of contact center staffing with KellyConnect®. Learn 6 best practices for recruiting remote contact center talent. Read More

Talent

4 min read | November 17, 2020

You never get a second chance to make a first impression

Customer service interactions are often the first (and last) human interaction with your company. Here are 4 ways to ensure you're striking the right cord. Read More

Talent

Cut the Spoke: The case for going full Work-At-Home-Agent (WAHA)

Case Study: KellyConnect delivers staff and peace of mind amid acquisition

Six industry trends for contact center talent

The Future of Sourcing: 6 best practices for recruiting contact center talent remotely

You never get a second chance to make a first impression

Sign up for monthly email updates.