Local, national, or global contact center solutions
In 1946, Kelly Services re-imagined the office support model – and set the standard of excellence for customer service and workforce solutions.
KellyConnect continues this legacy, providing custom contact center solutions for some of the best and brightest brands worldwide—from small and mid-sized businesses to Fortune 500 corporations.
We’re here to help you:
- Recruit skilled agents who align with your brand and values
- Hire remote, on-site, or hybrid agents
- Onboard to ensure speed-to-competency and longevity in your organization
- Reduce administrative burden and provide transparency every step of the way
One partner, endless support.
Workforce Management
We’ll bring the right tools and best practices to help you optimize your team and processes for success.
How we do itLearning Management
Get assessments, instruction design, delivery, and a world-class learning management system.
Our approachPerformance Management
Unlock the data needed to make informed decisions for key areas of your operation.
Learn moreInteraction Management
Optimize your team’s processes and channel mix for a positive customer impression every time.
Discover moreWe’re Here to Help
We’re experts at hiring and managing high-quality contact center talent. Contact us to discuss your team’s unique needs.
REQUEST CONSULTATIONWe know recruiting – and contact centers.
As a division of the 75-year-old staffing firm Kelly, we have three times more recruiting and hiring experience than anyone else in the contact center solutions space. What’s more, with many former contact center leaders on our team, we understand your day-to-day challenges because we’ve been there.
for U.S. temporary staffing, according to Forbes.
of our clients have been with us for 10+ years
years on Flex Jobs’s Top Remote Job Employers list
Elevate your contact center.
KellyConnect has a proven record of creating customized contact center outsourcing solutions that feature the market’s best talent and technology.
Contact us at 800.Kelly.01 to engage with a KellyConnect sales representative, or fill out the form to start the conversation