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    Talent
    6 min read | January 28, 2023

    Cut the Spoke: The case for going full Work-At-Home-Agent (WAHA)

    From updating a contact center to an at-home model to tips for providing an outstanding culture. for an existing remote team, KellyConnect has you covered. Read More
    Talent
    2 min read | April 22, 2022

    Case Study: KellyConnect delivers staff and peace of mind amid acquisition

    Learn how KellyConnect quickly delivered talent to help a fintech company deliver seamless customer care during an acquisition. Read the case study. Read Now
    Talent
    3 min read | March 2, 2021

    Six industry trends for contact center talent

    KellyConnect shares 6 contact center trends leaders need to know. Learn how you can deliver customer care excellence for talent and customers, now! Read More
    Talent
    2 min read | November 23, 2020

    The Future of Sourcing: 6 best practices for recruiting contact center talent remotely

    Discover the future of contact center staffing with KellyConnect®. Learn 6 best practices for recruiting remote contact center talent. Read More
    Talent
    4 min read | November 17, 2020

    You never get a second chance to make a first impression

    Customer service interactions are often the first (and last) human interaction with your company. Here are 4 ways to ensure you're striking the right cord. Read More