Managed solutions built around your needs
Get the insight, tools, and advice your team needs... and nothing it doesn’t. KellyConnect’s managed solutions support your team with specialized modules designed to optimize operations, improve customer service, and drive agent performance.
A KellyConnect contact center specialist will walk alongside you every step of the way to learn, recommend, and support the implementation of solutions – all while you remain at the helm.
From learning management and workforce management to performance and interaction management - KellyConnect’s managed solutions are built around you and your team’s unique needs.
One partner, endless support.
We’ll bring the right tools and best practices to help you optimize your team and processes for success.How we do it
Get assessments, instruction design, delivery, and a world-class learning management system.Our approach
Unlock the data needed to make informed decisions for key areas of your operation.Learn more
Optimize your team’s processes and channel mix for a positive customer impression every time.Discover more
We’re Here to Help
We’re experts at hiring and managing high-quality contact center talent. Contact us to discuss your team’s unique needs.REQUEST CONSULTATION
The Future of Contact Centers: 3 Steps Leaders Need to Take Now
Join our on-demand webinar with Brad Cleveland, Founding Partner & Former CEO of ICMI, for a robust discussion about the 3 key steps CX leaders need to take to engage agents and prepare their contact center for the future.
We know recruiting – and contact centers.
As a division of the 75-year-old staffing firm Kelly, we have three times more recruiting and hiring experience than anyone else in the contact center solutions industry. What’s more, with many former contact center leaders on our team, we understand your day-to-day struggles because we’ve been there.