News & Insights | KellyConnect Contact Center Workforce Solutions

Article

7 min read | September 6, 2024

Why South Africa is the competitive edge in contact center offshoring

Traditionally, there have been a few locations around the world synonymous with contact center and... Read More

Article

7 min read | September 6, 2024

Retail e-commerce platforms have simplified the buying and selling process. With the tap of a... Read More

Article

8 min read | September 6, 2024

United States (U.S.)-based businesses have many options when it comes to international outsourcing... Read More

Article

9 min read | July 2, 2024

By Barbara Hooks | Employee Engagement Champion | KellyConnect Read More

Article

6 min read | January 28, 2023

As businesses work to find their new, post-Covid-vaccine ‘business as usual’, many brick and mortar... Read More

Article

3 min read | March 2, 2021

KellyConnect has noted six contact center trends that leaders can expect in 2021. 1. Customers need... Read More

Article

2 min read | November 23, 2020

How KellyConnect® leads the industry with virtual call center solutions Read More

Article

4 min read | November 17, 2020

In our increasingly digital world, customer interactions handled in contact centers often... Read More