Contact Center 1 min read | September 21, 2020 Case study: Customized contact center solution for banking acquisition support Kelly provides customer care services for a financial company during an acquisition exceeding quality assurance scores of 90%. Case study. Read Now – Case study: Customized contact center solution for banking acquisition support
Contact Center 3 min read | June 22, 2020 Implementing home agents for contact centers KellyConnect implements end-to-end home agent customer care solution improving service levels and reducing costs for a leading utility company. Case study. Read Now – Implementing home agents for contact centers
Contact Center 1 min read | October 22, 2017 Amid transition, Kelly augments healthcare call center staff in time for busy season. While navigating acquisition staff transition, the client required 30 professionals to keep its healthcare benefits call center running smoothly. Read Now – Amid transition, Kelly augments healthcare call center staff in time for busy season.
