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    At-Home Agents

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    E-comm solution and 24/7 customer service result in 98.5% CSAT, 99% fraud prevention

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    6 min read | January 28, 2023

    Cut the Spoke: The case for going full Work-At-Home-Agent (WAHA)

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    The Future of Sourcing: 6 best practices for recruiting contact center talent remotely

    How KellyConnect® leads the industry with virtual call center solutions Read More
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    Case study: Customized contact center solution for banking acquisition support

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    3 min read | June 22, 2020

    Implementing home agents for contact centers

    Managed home agent contact center improves service levels and reduces costs by outsourcing customer care services using a virtual workforce model. Read More